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Call Us Today (305)882-2631
Why Choose Innovative Connect?
Our Approach
To us, it's not just a job; we take pride in the solutions we deliver. We encourage each other to achieve excellence in all endeavors and aren't satisfied until projects meet the high standards our peers have come to expect from one another. We sit on the same side of the table as YOU to provide business solutions to business problems. We don't try to sell you the latest techno gizmo – instead – we listen to your business problem and offer several strategies to resolve the ROOT of the obstacle so that we can achieve your objectives. Above all, we understand words without execution are just empty promises, and trust is earned, not given.
Our Attitude
We are a well-rounded team of down-to-earth, Technology Consultants, Designers, and Integrators who are not interested in making a quick buck. We won't throw buzzwords at you; we stand by our Code of Ethics, and our team genuinely cares about every client. This drives us to provide our absolute best regardless of if your project is big or small.
Our Guarantee
We plan and implement Scalable Solutions designed to satisfy our clients' business needs with expertise, professionalism, and personal touch so you can feel confident from start to finish. We offer everything from system design to on-site installation, system configuration, and project management.
Our Experience
Quality is a word we use often, but here, we mean it. At Innovative Connect, each project, large or small, is assigned a quality controller who is typically a project manager who has not worked directly on the project. Before we can deploy a solution, the quality controller will review the work scope and ensure the project conforms to all agreed standards. In addition, we encourage our technicians, designers, and programmers to perform to their maximum potential through internal peer reviews at our weekly project review meetings.
Our Support
Whether you require support because of issues with your Surveillance Equipment, Access Control System, Automation Solution, downed network, or have a simple question, we are available around the clock. Should you happen to reach our voicemail or send us an email, it becomes a ticket on our service board instantly, and you can rest assured that we will contact you immediately. Proper documentation of your network, security systems, and crucial devices, is critical for fast resolution of problems and to get projects done right the first time. It’s not even a question for us: we document all requests, solutions, as well as diagrams of your network devices and endpoints.
Privacy and Security is one of our top priorities; we understand the critical responsibility our clients entrust to us; this is why passwords that we manage are stored in a secure, encrypted location. Providing excellent support is also educating our clients to become sufficient with the tools that move their business; that is why we will teach you to master the solutions we provide before we sent out the bill for a completed job. We will also be there for you when you forget to work the remote or look for surveillance footage; we have your back, whatever the case.
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